![]() It discusses how to approach this issue in a broad scope of IM by combining the concepts of Enterprise Content Management and Business Process Management. The paper contributes to clarify a question still vague in the field of Information Management, which is how to integrate Business Process Management and Enterprise Content Management treating structured and unstructured information in a unified manner. ![]() ![]() In such context, the article discusses the interrelation between Business Process Management and Enterprise Content Management, approaching from a historical view of these disciplines, their conceptual limits, technological support, and dialogues that would benefit both initiatives. The non-integrated approach to these disciplines collaborates to reduce the potential benefits expected in Organizational Change Management programs. Thus, Enterprise Content Management still occurs without formally considering the business processes that generate and manipulate content, while Business Process Management initiatives arise without a documented treatment of materials produced by the processes. Enterprise Content Management and Business Process Management were developed as autonomous disciplines. Enterprise information architectures still do not deliver all the value that comes from integrating structured and unstructured information. ![]()
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